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Privacy Policy

Landkhoj Privacy Policy

1. Introduction and Scope

Landkhoj.com (“Platform”) is owned and operated by M/s Zircon Developers Private Limited (hereinafter referred to as “Landkhoj”, “Company”, “we”, “our”, or “us”).

This Privacy Policy has been formulated to demonstrate Landkhoj’s commitment to protecting the privacy and Personal Data of its Users.

This Privacy Policy:

  • Forms an integral part of the Terms and Conditions and Disclaimer of Landkhoj.com;

  • Shall be read in conjunction with the Terms and Conditions;

  • Applies to the Website and Mobile Application (including versions available on Google Play Store);

  • Applies to Personal Data submitted directly by a User or indirectly through an authorized representative, agent, associate, employee, or any person acting on behalf of the User.

The User represents and warrants that any information submitted on its behalf is duly authorized and supported by valid consent.

This Privacy Policy becomes effective upon:

  • Registration on the Platform; or

  • Accessing or using the Platform in any manner.

If a User does not agree with this Privacy Policy, the User must discontinue use of the Platform.

2. Nature of Services

Landkhoj.com is an online property portal and mobile application providing property-related listing and marketplace services.

In order to provide an enriched, efficient, and personalized browsing experience and facilitate interaction between Users, Landkhoj may collect and process certain information.

Certain features of the Platform may require:

  • Completion of registration forms;

  • Submission of specific information;

  • Creation of user profiles;

  • Sharing of preferences.

Where a User provides preferences or profile details, Landkhoj may use such information to enable access to relevant property listings, services, advertisements, communications, and content tailored to the User’s interests.

Users browsing the Platform are generally not required to disclose their identity unless they choose to register, submit content, or access restricted features.

3. Information Collected

Landkhoj may collect the following categories of information:

(i) Registration Information

Personal contact details submitted at the time of registration.

(ii) Third-Party Login Information

If login is through third-party platforms (e.g., Google), such platforms may provide personal information in accordance with their own privacy policies.

(iii) Payment and Billing Information

When making payments via third-party payment gateways, billing information (such as address, PAN, GST number, and payment instrument details) may be collected directly by such payment service providers.

Landkhoj does not store complete financial instrument details unless required under applicable law.

(iv) Voluntary Submissions

Information submitted through comments, feedback, responses, surveys, lis

tings, articles, or communications.

(v) Cookies and Tracking Technologies

Information automatically collected through cookies and similar tools to improve functionality and user experience.

(vi) Technical and Device Information

Including but not limited to:

  • IP address

  • Browser type

  • Operating system

  • Device characteristics

  • Log information

  • Approximate location

(vii) Information from Associates or Service Providers

Information may be received from partners, affiliates, or service providers in the course of providing services.

(viii) Google Analytics

Landkhoj uses Google Analytics to analyze user behavior and website performance. Users may opt out via Google Ads settings.

4. Use of Cookies and IP Address

Landkhoj may track IP addresses and use cookies for:

  • Website administration

  • Server diagnostics

  • Traffic analysis

  • Enhancing user experience

Users may disable cookies through browser settings; however, certain features may become unavailable.

5. Use and Disclosure of Information

Personal Information shall not be disclosed to third parties without prior consent except:

  • As stated in this Privacy Policy;

  • Where required by law;

  • For business operations and service facilitation.

Information of a general or anonymized nature may be shared externally.

Landkhoj may use Personal Information to:

  • Improve marketing and promotional efforts;

  • Analyze site usage;

  • Enhance services;

  • Customize user experience;

  • Send administrative notices;

  • Provide service communications and updates.

By accepting this Privacy Policy, the User consents to such communications. Users may opt out of promotional communications.

Information voluntarily submitted for public display (such as property listings or comments) shall be displayed based on User submission and consent.

6. Third-Party Websites and APIs

The Platform may contain links to third-party websites or integrate third-party APIs.

Such third parties operate under their own privacy policies. Landkhoj is not responsible for their privacy practices.

Users are advised to review third-party privacy policies independently.

7. Advertising and Third-Party Ad Services

Landkhoj may use third-party advertising providers such as Google AdSense.

These providers may independently use cookies.

Landkhoj does not control or access third-party advertising cookies.

Users may choose not to provide non-mandatory information.

Landkhoj shall not be responsible for misuse of financial instruments in transactions conducted through third-party or linked platforms.

8. User Responsibility and Account Security

Users are solely responsible for:

  • Maintaining confidentiality of login credentials;

  • All activities conducted through their accounts.

Landkhoj assumes no liability for unauthorized use of accounts due to User negligence.

9. Data Security

Landkhoj takes reasonable technical and organizational measures to protect Personal Data.

Data is stored on secured servers protected by firewalls and restricted access controls.

However, no system is completely secure, and Landkhoj does not guarantee absolute security.

10. Legal Compliance and Disclosure

Landkhoj complies with applicable Indian laws.

Personal Information may be disclosed:

  • In response to lawful requests;

  • To comply with legal obligations;

  • To prevent fraud or unlawful activity;

  • To protect rights, property, or safety.

11. User Rights

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, Users may have the right to:

  • Access their Personal Data;

  • Request correction or update of inaccurate or incomplete Personal Data;

  • Request deletion of Personal Data (subject to legal retention requirements);

  • Withdraw previously granted consent;

  • Seek grievance redressal in respect of processing of their Personal Data.

Where technically feasible, the Platform may provide Users with self-service mechanisms within their account settings to:

  • View, modify, correct, or update their Personal Data;

  • Delete their account or request erasure of Personal Data;
    Withdraw consent for certain processing activities;

  • Manage communication preferences.

Users are encouraged to exercise such rights directly through the Platform wherever such functionality is available.

In the event that a User is unable to exercise these rights independently through the Platform, or encounters any technical difficulty, the User may submit a written request to the Grievance Officer for assistance.

Landkhoj reserves the right to verify the identity of the requesting User before processing any such request and may refuse or restrict requests where permitted under applicable law.

12. Data Retention

Personal Data shall be retained only as long as necessary for:

  • Providing services;

  • Legal compliance;

  • Dispute resolution;

  • Fraud prevention.

Upon expiry of necessity or lawful request, data may be deleted or anonymized.

13. Processing of Data of Minors

The Platform is not intended for individuals under 18 years.

Landkhoj does not knowingly collect Personal Data from minors.

If such data is discovered, it shall be deleted upon verification.

14. Cross-Border Data Transfer

Personal Data may be stored or processed in India or other jurisdictions through service providers.

Such transfers shall be undertaken in accordance with applicable laws.

By using the Platform, Users consent to such transfers.

15. Grievance Redressal Mechanism

In accordance with applicable laws, including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023, Landkhoj has appointed a Grievance Officer.

For any privacy-related concerns:

Email: [email protected]
Office Address : 5, Scindia House, First Floor, Connaught Place New Delhi 110001 INDIA

Landkhoj shall endeavor to respond within 30 days.